FAQ
Most frequent questions and answers
Please email us on info@doeksak.co.za, we will then provide you with all relevant
information.
We accept EFT, VISA, Payflex and MasterCard
Due to security reasons we do not accept orders via telephone, fax or e-mail.
We’ve implemented reasonable security measures to protect all your information.
Yes we do, please email us on info@doeksak.co.za and we will arrange an
electronic coupon for you to use in our shop.
We always advise that you make 100% sure before your purchase as we generally do not accept returns. In order to request an exchange please contact Doeksak on info@doeksak.co.za to check and
discuss options and availability if approved. If ever approved any extra courier cost will be for your account. This should be done within 7 days once order was
delivered. Please note no refunds will be done.
Please notify us within 5 days of delivery with a photo of the defective product on
info@doeksak.co.za.
We do not accept exchanges or returns on sale items.